High definition wisdom
Our collective perspectives and ideas.
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Introducing GBK Collective
Written by Jon Greenwood, Co-Founder and CEO
In the summer of 2015, I sat on a train about to depart Philadelphia train station. Something was eating at me and I fidgeted in my seat. I had just watched my friend and the chair of the Wharton School’s marketing department, Professor Eric Bradlow, deliver a keynote speech at a marketing conference. As a senio…
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New Measures of Clumpiness for Incidence Data
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Why Strategic Market Segmentation Matters
Written by Christine Odishoo, Vice President, Research & Insights, GBK Collective
Market segmentation is an essential tool in defining your product, brand and marketing strategy to fuel growth by focusing on the most valuable customers. And yet, not all approaches are created equal. There are a m…
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GBK Employee Spotlight: Nick Costanza
This month, meet Nick Costanza, who recently joined as a Senior Research Manager in our Chicago office. After studying business and operations, Nick has spent the past 5 years focused on marketing strategy, research and insigh…
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What Have Marketers Learned During The Pandemic And What Role Can Analytics Play In Forecasting The ‘Next Normal’
Written by Eric Bradlow, GBK Co-Founder and Vice Dean for Analytics at the Wharton School
2020 has been a year of incredible change with the global pandemic impacting nearly every facet of life and business. As part of The Wharton School’s Fast Forward: COVID-19 video series, I recently answered a series of questions on what the future may hold for business and sports through the lens o…
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GBK Employee Spotlight: Brian Smith
Today for our employee spotlight series, we chatted with Brian Smith, who is joining GBK Collective as Senior Vice President in our Seattle office. Brian brings a unique background, with experiences in marketing …
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Want To Increase Customer Retention? Stop Acquiring The Wrong Customers.
Written by Jeremy Korst, President, GBK Collective
Early in my career at T-Mobile, I was an “intrapreneur” at the helm of the company’s quickly growing emerging devices business. As is the case for many business leaders and entrepreneurs, bringing in new customers was job #1 and prioritized ahead of customer retention or loyalty efforts – w…
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Why Marketing Should Play A Central Role In A Design Thinking Approach
Written by Jeremy Korst, President, GBK Collective
Today your target customer is your medium – from the products you develop to the experiences you deliver across every phase of the customer journey. Not only do today’s most iconic brands obsess over the customer..
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Is Your Product Strategy Inside-out? A Common Pitfall For Tech Companies Is Losing Sight Of What Customers Actually Desire
Written by Jeremy Korst, President, GBK Collective
Success in business starts with making a strategic choice of who your target customers are – that is, who do you serve? And the answe…
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Qualitative Research In The Age Of Big Data: Why It’s Indispensable
By Rob Hernandez
Every year companies invest billions in data, analytics and technology to better target and predict customer behavior. With increasingly complex MarTech and CRM stacks, ma…
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Building An Ironclad Brand Strategy Starts With Understanding Your Target Customers
Written by Jeremy Korst, President, GBK Collective
To build and sustain long term growth, it’s vital that companies dev…
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Binge Consumption And Its Impact On Customer Lifetime Value
Written by Eric Bradlow, GBK Co-Founder and Vice Dean for Analytics at the Wharton School
We’ve all heard of the term the “hot hand” in the context of sports. Basketball players go fr…
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Are You Getting The Most Out Of Your Analytics Investment?
Written by Eric Bradlow, GBK Co-Founder and Vice Dean for Analytics at the Wharton School, GBK Collective, and Jeremy Korst, President, GBK Collective
Gartner recently published their Predicts 2019 research report, outlining sever…
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Improving Your Customer Journey Through Predictive Analytics
Written by Eric Bradlow, GBK Co-Founder and Vice Dean for Analytics at the Wharton School
As a marketing professional, it’s in your best interest to ta…
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Building A Customer-centric And Data-driven Culture
Written by Eric Bradlow, GBK Co-Founder and Vice Dean for Analytics at the Wharton School, and Jeremy Korst, President, GBK Collective
As every marketer today knows, the ability to collect, analyze and ac…
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9 Trends Shaping The Future Of Marketing And CX
Written by Jeremy Korst, President, GBK Collective
I recently joined the Rare Business podcast with author and consu…